FAQ

Do you accept insurance?

I do not accept insurance.  If your insurance accepts super-bills I can provide one for reimbursement.  You would also need to know if the therapist must be licensed or not to accept the super-bill.

How much does a session cost?

My standard fee for all counseling services is $125/session. A typical session, or "counseling hour," is between 50-55 minutes long. I do offer a limited number of spots at a reduced rate for those who are unable to pay the full amount. This is an income-based sliding scale that can be discussed by email or phone prior to the first session

 

How long does therapy last?

Therapy is a little bit different for everyone. In your first few sessions you and your counselor will talk about your needs and develop a plan moving forward. This might give you a better idea of what therapy will look like for you.

 

What should I expect with virtual counseling?

Telehealth (virtual) counseling is a great option for folks who can’t make it in the office or have health concerns. I offer virtual sessions that you can do from your phone or computer. 

How can I qualify for sliding scale fee?

Sliding scale is based on annual household income and number of people in the home. You will need to provide your annual household income in order to know where you qualify on the sliding scale.

 

What is the No Surprises Act?

Description YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE

MEDICAL BILLS

(Adapted from OMB Control Number: 0938-1401)

 

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

 

What is “balance billing” (sometimes called “surprise billing”)?

 

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

 

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

 

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care - like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

 

You are protected from balance billing for:

Emergency services

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

 

Certain services at an in-network hospital or ambulatory surgical center

When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections to not be balance billed.

 

If you get other services at these in-network facilities, out-of-network providers can’t balance bill you unless you give written consent and give up your protections.

 

You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

When balance billing isn’t allowed, you also have the following protections:

 

● You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.

 

● Your health plan generally must:

o Cover emergency services without requiring you to get approval for services in advance (prior authorization).

o Cover emergency services by out-of-network providers.

o Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.

o Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

If you believe you’ve been wrongly billed, you may contact The Tennessee Department of Health, Board for Professional Counselors, Marital and Family Therapists, and Clinical Pastoral Therapists:

Unit1HRB.Health@tn.gov (615) 741-5735

Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.